Shipping: With domestic purchases over $50, shipping is on us! Otherwise…
- Domestic Standard Shipping: Orders will be processed and shipped within 48 hours of purchase, delivery time (excluding US holidays) can range between 3-10 business days. Business days are to be considered Monday-Friday. Please follow your tracking information provided via email. If your order tracking has an attempted delivery, you will need to contact your local post office to arrange a new delivery.
- International Shipping: Orders will be processed and shipped within 48 hours of purchase, a minimum delivery time of 15 business days (excluding US holidays) should be taken into consideration as International borders and Customs could delay estimated delivery time. Business days are to be considered Monday-Friday. Please be advised packages can be held in customs dependent on the country for upwards of 10 business days. Please follow your tracking information provided via email.
While beauty has no borders, International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from fauxfreckles.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Faux Freckles does not collect duties and taxes, and as smart as we are, we can not predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Although we hope you love your experience using Faux Freckles™, please read the Return & Exchange Policy thoroughly:
- Returns: Being this is an item for dermal use, we do not accept items that have been opened or used. Yes, we can tell if the product was opened, as we use a seal on all products. For items that have not been opened and are still in the original packaging, you will receive a full refund for your item if Faux Freckles™ receives your return within 14 days after your delivery date. DO NOT return a package without tracking, you will not be refunded for items we have not received.
- Exchanges: If you find your product is defective, please contact us immediately at firstname.lastname@example.org to coordinate an exchange. Please do not send back your product without contacting Faux Freckles™ for shipping instructions, we will not issue an exchange unless your returned product has tracking and there is on-record tracking it was received.
Payments: We accept the following
- Credit Cards: American Express, Visa, MasterCard, Discover, JCB and Diners.